By registering an account with Poko Bet or by placing any wager, you enter into a binding agreement with the operator. This document constitutes the governing terms for your use of the services. We reserve the right to amend these terms at any time, provided that reasonable notice is given to you. If you continue to use the site after amendments are published, you are deemed to have accepted the revised terms.

The operator is the contracting party in all interactions. We maintain a legal obligation to ensure all activities comply with applicable gambling regulations in your jurisdiction. This agreement supersedes any previous terms or communications unless explicitly stated otherwise. Your continued participation constitutes acceptance of the current version.

These terms apply to all services offered under the Poko Bet brand, including but not limited to casino games, sports betting, and promotional activities. Each section has been drafted to ensure clarity and enforceability. We encourage all users to read these terms carefully before engaging with any feature on the platform.

Poko Bet operates under strict regulatory oversight. We are committed to maintaining the highest standards of fair play and customer protection. Any disputes arising from this agreement will be resolved in accordance with the governing law as stipulated in this document. Please note that these terms are subject to the laws of the jurisdiction in which the operator is licensed.

To register an account with Poko Bet, you must be at least 18 years of age or the minimum legal age for gambling in your jurisdiction, whichever is higher. You must be a resident of a permitted jurisdiction where the operator holds a valid licence. The account must be opened in your own name, and you must be acting on your own behalf without the assistance of third parties. You must not be self-excluded from any gambling activity, and you must not be prohibited from gambling under any applicable law or regulation.

We reserve the right to refuse registration to any individual who does not meet the eligibility criteria outlined above. This includes individuals who have previously been excluded from gambling activities or who are subject to any legal restrictions. We may require additional documentation to verify your eligibility before allowing you to proceed with registration.

If you register an account while ineligible, you may be required to close the account immediately. Any winnings derived from your play during this period may be forfeited at our discretion. We are not liable for any losses incurred as a result of your ineligibility to participate. You are responsible for ensuring that you meet all eligibility requirements before registering.

We may request proof of identity and age at any time to confirm your eligibility. Failure to provide satisfactory proof may result in the suspension or closure of your account. You must not allow another person to use your account or register on your behalf. All participants must act in good faith and comply with these terms at all times.

You may hold only one account with Poko Bet. Multiple accounts are strictly prohibited and may result in the closure of all associated accounts. You must provide accurate and up-to-date registration details during the sign-up process. It is your responsibility to ensure that all information provided is correct and complete. You must notify us immediately of any changes to your personal details.

You are solely responsible for maintaining the security of your account credentials. This includes your username, password, and any other authentication methods. You must not share your credentials with any third party and must keep them confidential. All activity conducted under your account is deemed to have been authorized by you, regardless of whether it was actually performed by you.

The transfer, sale, or gifting of accounts to any third party is strictly prohibited. You must not allow any other person to access your account or use it in any way. We may take any measures necessary to protect the integrity of your account, including temporary suspension or permanent closure. This includes instances where we suspect fraudulent activity or misuse of the account.

In the event of duplicate accounts, we reserve the right to close all but one account and retain any funds in the closed account. We may also void any winnings derived from duplicate accounts. You are responsible for ensuring that you do not create multiple accounts under any circumstances. We encourage all users to report any suspected duplicate accounts to our support team.

Poko Bet is required by law to verify the identity of all customers before allowing them to withdraw funds. This process typically involves requesting official documentation such as a passport, national identity card, or driver's license. We may also require proof of address, such as a recent utility bill or bank statement. All documents must be clear, valid, and in your name.

In some cases, we may require additional information to verify the source of your funds. This is a standard anti-money laundering measure and may include bank statements, payroll slips, or other financial documentation. We are committed to maintaining a secure and compliant environment for all users. Cooperation with our verification team is essential for the continued use of our services.

Withdrawals may be withheld pending successful completion of the verification process. We will contact you if additional documentation is required. If you fail to provide satisfactory verification after multiple requests, we may close your account and return any remaining balance. This ensures that we maintain compliance with all applicable regulations and protect the integrity of our platform.

Verification is an ongoing requirement. We reserve the right to request additional information at any time to confirm your identity or source of funds. This may include routine checks or targeted investigations. We will notify you in advance if additional documentation is required. Failure to comply with verification requests may result in the suspension or closure of your account.

All deposits must originate from a payment method registered in your name. We do not accept funds from third parties or accounts that are not in your name. Withdrawals are typically processed using the same payment method used for the deposit. If this is not possible, we will use an alternative method that is available to you. We do not extend credit or offer loans to any customer.

The available payment methods are: Visa, Mastercard and Skrill. Withdrawal requests are processed using: Bank Transfer and Skrill. We strive to process all withdrawal requests within a reasonable timeframe. However, processing times may vary depending on the payment method and your location. We will notify you if there are any delays in processing your withdrawal.

Dormant accounts may be subject to specific treatment after a period of inactivity. We define a dormant account as one with no activity for a period of 12 months. After this period, we may charge a small monthly maintenance fee or close the account entirely. Any remaining balance will be returned to you in accordance with our refund policy. Please contact our support team for more information.

We reserve the right to refuse or reverse any transaction that appears suspicious or inconsistent with our terms. This includes transactions that may indicate money laundering, fraud, or other illicit activity. We may also request additional documentation to verify the source of funds before processing a withdrawal. We are committed to maintaining the highest standards of security and compliance.

Promotional terms and conditions supplement these general terms and apply to all bonus offers. Each bonus may have specific rules regarding eligibility, wagering requirements, and expiry dates. You are responsible for reading and understanding the specific terms associated with each promotion. Failure to comply with these terms may result in the forfeiture of any bonus funds and associated winnings.

Bonus funds remain the property of Poko Bet until any staking condition is satisfied. You may not withdraw bonus funds until all wagering requirements have been met in full. Any attempt to withdraw bonus funds before meeting these requirements will result in the immediate forfeiture of the bonus and any winnings derived from it. Bonus funds are subject to specific usage restrictions and must be used in accordance with the terms.

Irregular play or stake patterns designed solely to clear a bonus requirement may void a bonus and any winnings derived from it. This includes strategies such as betting on all outcomes, placing bets with minimal risk, or coordinating claiming across multiple accounts. We reserve the right to investigate and determine whether bonus abuse has occurred. If abuse is detected, we may void the bonus and any associated winnings.

Coordinated claiming of bonuses across multiple accounts is strictly prohibited. We have systems in place to detect and prevent such activities. If we detect coordinated claiming, we reserve the right to void all bonuses and winnings derived from them. We encourage all users to participate fairly and in accordance with the terms. Any violations will be dealt with in accordance with our policy.

Obvious errors, technical malfunctions, or mispriced markets may occur from time to time. In such cases, we reserve the right to void all affected wagers and reverse any resulting balances. This applies to both pre-match and live markets. We are not liable for any losses incurred as a result of such errors. If an error is identified, we will notify you and take appropriate action to rectify the situation.

We reserve the right to suspend or close your account at any time for any reason. This includes, but is not limited to, suspected fraud, abuse of terms, or failure to comply with verification requirements. We may also suspend your account if we suspect that you are using automated software or bots to place wagers. You will be notified of any suspension or closure in writing.

You have the right to close your own account at any time by contacting our support team. Once closed, you may not reopen the account without our permission. If you wish to close your account, please contact us and we will process your request promptly. Any remaining balance will be returned to you in accordance with our refund policy.

In the event of account closure, we will process any pending withdrawals within a reasonable timeframe. Any remaining bonus funds and winnings will be forfeited if the bonus requirements have not been met. We reserve the right to withhold any funds if there are outstanding verification requirements or if the account is under investigation. Please ensure that all verification is complete before requesting account closure.

Poko Bet's liability is limited to the extent permitted by law. We are not liable for any indirect, incidental, or consequential damages arising from your use of the site. This includes, but is not limited to, loss of profits, data, or business opportunity. We also disclaim any liability for third-party services or links provided on the site. Your use of the site is at your own risk.

We have a complaints procedure in place to resolve any disputes that may arise. If you have a complaint, please contact our support team via the contacts page. If the issue is not resolved to your satisfaction, you may escalate the matter to an independent body. We are committed to resolving disputes fairly and in accordance with applicable regulations. Please keep records of all communications for reference.

Severability ensures that if any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect. This is a standard legal provision designed to maintain the integrity of the agreement. The governing law and jurisdiction for these terms is the jurisdiction in which the operator is licensed. Any disputes will be resolved in accordance with the laws of that jurisdiction.

To begin a complaint, please visit our contacts page. We will provide you with the necessary information and steps to follow. We aim to resolve all complaints within a reasonable timeframe. If you are not satisfied with our response, you may escalate the matter to the relevant regulatory body. We are committed to maintaining the highest standards of customer service and compliance.